
Chatbots are virtual conversational agents designed to
streamline
communication and enhance engagement through instant, automated responses. By providing a seamless way
for
organizations to connect with beneficiaries and stakeholders, chatbots offer a practical solution for
managing interactions, addressing inquiries, and collecting valuable feedback—anytime, anywhere.
Glific is an open-source, WhatsApp-based, two-way communication platform designed to empower social
impact
organizations. It enables nonprofits to connect with communities by facilitating meaningful,
large-scale
conversations. The user-friendly interface simplifies chatbot creation, making it possible to quickly
respond to program beneficiaries and stakeholders on a familiar platform.