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Privacy Policy.

How Dhwani Rural Information Systems collects, uses, and protects information on www.dhwaniris.com.

At Dhwani Rural Information Systems, accessible from www.dhwaniris.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains the types of information that is collected and recorded by Dhwani Rural Information Systems and how we use it. If you have additional questions or require more information, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information that they share and/or that is collected on the website. This policy is not applicable to any information collected offline or via channels other than this website.

Because we work with organisations in India, this policy also sets out your rights under India's Digital Personal Data Protection Act, 2023 (the DPDP Act), which governs the personal data we collect through this website ahead of its full enforcement on 13 May 2027.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask for it.

If you contact us directly, we may receive additional information such as your name, email address, phone number, the contents of the message and/or attachments, and any other information you choose to provide. When you register for an account, we may ask for contact information including name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in a few narrow ways, including to:

Log files

Dhwani Rural Information Systems follows a standard procedure of using log files. These files log visitors when they visit websites, all hosting companies do this as part of hosting analytics. The information collected includes IP addresses, browser type, Internet Service Provider, date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information; the purpose is to analyse trends, administer the site, track movement on the website, and gather demographic information.

Cookies and web beacons

Like most websites, Dhwani Rural Information Systems uses cookies to store information including visitors’ preferences and the pages accessed or visited. The information is used to optimise the user experience by customising our content based on visitors’ browser type and/or other information. You can choose to disable cookies through your browser options.

Third-party privacy policies

Our Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective privacy policies of any third-party services for more detailed information, including their practices and instructions about how to opt out of certain options.

Your rights under India's DPDP Act

For anyone whose personal data we hold through this website, the DPDP Act calls you a Data Principal, and it calls Dhwani a Data Fiduciary — the organisation responsible for that data and accountable for what happens to it. The Act gives you these rights, and we honour them for everyone, not only where the Act strictly applies:

The personal data we collect through this website is limited to what's described above: your name, work email, phone number, organisation, and whatever you write to us, plus the log-file and cookie data every website collects. We use it only to respond to you, run the newsletter you signed up for, and understand how the site is used — never to build a profile for sale to anyone else. We keep it only as long as that purpose needs, or as long as the law requires us to, whichever is longer, then delete it.

This website is meant for organisations and professionals, not children. We don't knowingly collect personal data from anyone under 18, and if we learn that we have, we'll delete it. We don't run any behavioural monitoring or targeted advertising aimed at children.

Some of the services this website relies on — our newsletter platform and our booking calendar, for instance — process data outside India as part of how they work. We only use providers permitted under the Act, and we're not aware of anything here that isn't.

To exercise any of these rights, withdraw consent, or raise a grievance, use the contact details in the footer of this page — we aim to respond within the timeframe the Act sets out. If a personal data breach affects your information, we will tell you and the Data Protection Board of India as the Act requires. If you're not satisfied with how we've handled a grievance, you can take it to the Board.

If you're trying to get your own organisation ready for the DPDP Act rather than asking about ours, that's a different page: see DPDP Act Readiness, or Anumati, our consent-manager product.

GDPR data protection rights

We want to make sure you are fully aware of your data protection rights. Every user is entitled to the right to access, the right to rectification, the right to erasure, the right to restrict processing, the right to object to processing, and the right to data portability, each under certain conditions. If you make a request, we have one month to respond.

Questions about this policy? Contact us →